The Flying 5

A Boutique Born with Hereford heritage, designed with heart.

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Returns, Exchanges and More

Return & Exchange Policy

*Exchanges or store credit only — no refunds. *All items must be returned within 10 business days from the date you received your order. *Items must be unworn, unwashed, and have all original tags attached. *Customers are responsible for all return shipping costs.
*Please contact us before sending any items back at theflyingfive@gmail.com

Damaged Items Policy

*If your item arrives damaged, you must report it the same day it is received. *Please inspect all items upon delivery and contact us immediately at theflyingfive.com. *We will respond within 24 hours of receiving your email. *To receive an exchange or store credit, a clear photo of the damage must be provided. *Please note — this policy does not apply to items damaged while opening your package (for example, with scissors or other sharp objects).